Payment, Delivery & Returns
We accept the following payment methods at Stage Boutique:
PayPal, VISA, MasterCard, Bank Deposit
In stock Items: Orders will be sent out within 24 hours of payment, via Express. You will receive a tracking number and online tracking information.
Made-to-Order Items: Orders will be sent out within 4-6 weeks from date of payment. You are welcome email us after placing your order if you require something by a specific date & we will try our very best to have it to you in time. Once your order is ready it will be sent via Express. You will receive a tracking number and online tracking information.
Shipping Costs: Stage Boutique ships worldwide
Postage is calculated at the checkout using the weight of the items and/or the bulk size of the items (Tutus are lighter but larger in size).
You can click for a shipping estimate once you have added your items to the cart.
We take great pride in our reputation for quality and excellent value. It is important to us that you are completely satisfied with your order. If for any reason you do not absolutely love your selections, we will gladly issue a refund for the value of the merchandise or exchange your items.
Please send us an email regarding the exchange or refund. Then return the item to us, within 14 days, in its original condition and packaging, unworn and unwashed. Please include a copy of your order form or email correspondence in the parcel.
Our return address is: Stage Boutique, PO Box 3821, Burleigh Town QLD 4220, Australia
CUSTOMER SERVICE POLICY
Stage Boutique is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery timeframes are between 1-4 business days; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.
Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its "IP address," and is sent automatically each time you access any Internet site. From a computer's IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.
We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.
When purchasing from Stage Boutique your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact us via firstname.lastname@example.org